Privacy Policy
Learn how PunePay collects, uses, and protects your personal and financial information.
At PunePay, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal and financial information when you use our app, website, and related financial services.
1. Information We Collect
Personal Information: We collect information such as your full name, email address, mobile number, date of birth, government-issued identification (like PAN or Aadhaar), and payment details when you register or use our services.
Financial Information: When you make or receive payments through PunePay, we collect transaction details, bank account numbers, UPI IDs, and wallet balances to facilitate your transactions securely.
Non-Personal Information: We automatically collect device details, IP address, browser type, operating system, and app usage data to improve performance and user experience.
2. How We Use Your Information
To verify your identity and comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
To process transactions, enable payments, and manage your PunePay account.
To provide customer support and respond to your inquiries efficiently.
To send alerts, updates, and notifications about your transactions and account activity.
To improve our products, prevent fraud, and enhance app performance and security.
3. Sharing Your Information
We may share your information with:
Financial Partners: Banks, payment gateways, and other financial institutions for transaction processing and regulatory compliance.
Service Providers: Trusted third parties that help us provide technical, analytical, or customer support services.
Business Transfers: In case of a merger, acquisition, or restructuring, your data may be transferred to the new entity.
Legal Requirements: When required by law, regulatory authorities, or court orders to protect the rights of PunePay, our users, or others.
4. Data Security
We implement advanced security measures to protect your personal and financial data. These include data encryption, secure servers, two-factor authentication, and regular security audits to safeguard against unauthorized access or misuse.
5. Your Rights
As a PunePay user, you have the right to:
Access the personal and financial information we hold about you.
Request updates or corrections to inaccurate or outdated information.
Request deletion of your data where applicable, subject to regulatory obligations.
Withdraw consent for marketing communications at any time.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: punepayfinntech@gmail.com
Address: PunePay FiNNTECH Amrut Ganga, Sinhgad Rd, Niranjan Park, Anand Nagar, Pune, Maharashtra 411051